Pepperfry — Delay in delivery

Address: Kolkata, West Bengal, 700102

Website: www.pepperfry.com

I have ordered one Clip-on cooker on 28th May. After 5th June when i not
got the product i called customer care for 3-4 times. Every time they said we have shipped and the logistics partner have problem. We will check and let you know by next 24 hrs... but no call no phone within next 24 hrs i had received ... when again i called them they use to give next 24 hrs like that. I have AWB of FEDEX... i called them also... and they are saying they have the authority to generate the AWB but the product yet to be picked up. means pepper-fry not asked them to pickup. I will be out of kolkata from coming Tuesday 14th. Customer care repeatedly telling lies... and not helping by any way...

ORDER NO #
AWB NO #

Thanks
Ankur Mukherjee