Pepperfry — delayed order and refund delay my pepperfry

Address:Gurgaon, Haryana, 122017
Website:pepperfry.com

My email to ceo of pepperfry ([protected]@pepperfry.com)

Hi ambareesh (Ceo pepperfry)
Your executive called me from pepperfry and told that this item purchased by me is poor in quality check ;
On this i asked that doesn't pepperfry check its items before posting it on website and taking purchase orders from customers..

Why should i suffer making payment and getting the payment back after 15 days with disappointment and no credit or interest or penalty paid to me..
And i also spoilt my voucher in this purchase..

It si disappointing from pepperfry

Shame on your website and organisation,

On sun, oct 29, 2017 at 7:27 am, pepperfry wrote:
Pepperfry.com my account
Hi sarika,

We're thrilled that you chose to shop with us! You really have good taste! Below are the details of your order. We will send you regular email and sms updates about the whereabouts of your order.
Order id:[protected]

Order date: 29 october 2017

Mode of payment: online payment

View/ print invoices

Arriving at:

House no 16, sector 23 near entry no-1on 22/23 dividing road
Gurgaon 122017
Haryana
In
Ph: 91+[protected]

Track your order
{coupon_info}
Here’s what you’ve ordered

Sku: hc1597491-s-pm7419
Ss silverware stainless steel 7 l black plain open dustbin
Delivery between: tue, nov 7 - fri, nov 10
Assembly: not required
2 x rs. 409
Rs. 818

Product subtotal:
Rs. 818
Shipping & handling:
Rs. 0
Discount (Vx52lq) rs. -250
Tax rs. 34
Amount paid:
Rs. 602
Have questions? We probably have the answers.
1. Can you deliver my item faster than mentioned on the order page?

2. Can you send all my items in one shipment?

3. Will pepperfry provide free assembly at my doorstep for the furniture ordered?

4. What do i do if i get a damaged/ defective or incorrect product?

View all faqs
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Kick back, relax, and let us put our forklifts, strongmen and delivery trucks to good use. We'll send you an email and sms as soon as we ship our item. Download our app in the meanwhile to keep updated on your order.

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Complaint comments 

Comments

Not satisfied about the product. It does' nt have the free rocking movement. We've to forcefully do it. Not satisfied at all. This Product is not worthy of its name. Disappointed in the first order itsel[censored]. Pls get this exchanged with the product which is meant for itts us.

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