[Resolved] Pepperfry — Money i did get in my account

Alpana Anuraag

from Satrikh, Uttar Pradesh

Address:	Lucknow, Uttar Pradesh, 226016
Website:	Pepper fry

This is for Pepperfry My letter of complaint for information to all Friends. please don't buy anything from Pepperfry

"The aforesaid product sofa cum bedset was purchased by me through Indian overseas Bank debit card on dated 26/5/2016 of Rs 20000. They had sent the consignment in few days with small mattress not the size of sofa cum bed size as they had sent what ever they had as told by them...then i had returned the consignment and they said that they will put the cash back in my account but till date i have not received the money. According to them it is bank problem (Indian overseas Bank). And that i should run to bank for money. I had twice given back statement to them but they say we have sent the money but now it's bank problem.
There appears to be total FRAUD and you are cheating the customers after selling the product."

Please acknowledge my complaint and let me know at what remedial measures you propose to take to safe guard your GOODWILL# PEPPERFRY

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Mar 10, 2017

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Jan 31, 2017

Updated by Alpana Anuraag I had purchased a sofa set from using atm card from Pepperfry but the item was returned and they had returned the money in my account of your bank. My account no is [protected] . Pepperfry has given me ARN: 30000861486147196408557. Now please check my problem

Verified Support

Feb 04, 2017

Pepperfry Customer Care's response Hi Alpana, request you to share your order number to address your concern accordingly.

Verified Support

Feb 07, 2017

Pepperfry Customer Care's response Hi Alpana, request you to share your order number to address your concern accordingly.