Pepperfry — No carpenter assembly even after charging 499 INR for assembly

priyanka0711

from Lucknow, Uttar Pradesh

Jan 16, 2022

Address:

J 70, Aashiyana Colony

Hi Team,

I ordered a dressing table worth rupees 35K from pepperfry. It was delivered on 09th Jan'22 but no carpenter has come for assembly yet. Inspite of calling multiple times on customer care number I have not received call back in 15 mins. Also pepperfry have charged 499 INR for carpenter assembly with in 24 hours of delivery but no one has yet come for the same.

Kindly send a carpenter as soon as possible. I was not expecting such negligence from a brand like this.

Please revert asap.

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Pepperfry customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2022

Pepperfry Customer Care's response Dear Priyanka, We are sorry to hear about your concern. Please provide your order number and we’ll check with the team and revert to you soon.
Regards,
Team Pepperfry

Jan 17, 2022

Updated by priyanka0711 Order No.

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Verified Support

Jan 17, 2022

Pepperfry Customer Care's response Dear Priyanka, Thanks for sharing the details. We are getting this checked with our team internally and will revert to you soon.
Regards,
Team Pepperfry

Jan 18, 2022

Updated by priyanka0711 CAN SOME ONE FROM PEPPERFRY CALL ME BACK.