[Resolved]  Pepperfry — Order Item not received from delivery person

Dear Sir/Madam,

Since from 3 days am facing item delivery issues .. I didn't got any call from your delivery person and in your portal it showing undelivered due to residence and office closed. . since from 1 year I am working from home how come you people updating residence closed .. even I didn't got any single call and message from Your Ecomexpress team or delivery person.

This is unfair service and totally am upset of your service ..even I called to several times to customer care no proper response ..I want my ordered items ..

For your reference find attached photo's

Delivery Docket Number:-[protected]

Pepperfry Order Number :[protected]

And FN1729836-S-PM30417

Regards
Karthik
[protected]
+4 photos
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Aug 8, 2021
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
May 27, 2021
Updated by Karthi Darshan
Dear Sir/Madam,

Since from 3 days am facing item delivery issues .. I didn't got any call from your delivery person and in your portal it showing undelivered due to residence and office closed. . since from 1 year I am working from home how come you people updating residence closed .. even I didn't got any single call and message from Your Ecomexpress team or delivery person.

This is unfair service and totally am upset of your service ..even I called to several times to customer care no proper response ..I want my ordered items ..

For your reference find attached photo's

Delivery Docket Number:-[protected]

Pepperfry Order Number :[protected]

And FN1729836-S-PM30417

Regards
Karthik
[protected]
Verified Support
May 29, 2021
Pepperfry Customer Care's response
Dear Karthik, We regret the inconvenience caused to you. We are getting this checked with our team internally and will revert to you soon.
Regards,
Team Pepperfry
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