[Resolved]  Pepperfry — pocketed soft queen size 6 inch foam mattress

Address:

Bhopal, Madhya Pradesh, 462003

Today ie 13th december i placed an order along with online payment to pepperfry vide order number[protected].
Immediately after placing the order i contacted on phone to pepperfry mr ajay
And also sent a emai complaint (The case reference number is wc[protected].) & inform that by mistake i had placed wrong size order of materess. I need the size 60x 78 size for my bed and so please amend the order and despatch the product as per my requirement.
Just now on phone i was informed that company policy is not to cancell / exchange the order product & when i told that still you have not despatched the product to me why you are behaving like this. I also told them i am the life member of council for fair business practice (Cfbp) and believe in fair business.. Please either despatch the correct size matteress or cancell the order. But they are not agree. So please take my complaint to forward the ceo of the company to do the needful. Regards - mdgupta
Plot number 18, malviya nagar, bhopal -462003, phone [protected]
Email - [protected]@gmail.com