Personal — rs. 20000 taken through otp

Address:	110018
Website:	State Bank of India Customer Care

Somebody has withdrawn rs. 5000/- from sbi atm in badarpur on 3rd oct 2017 in the evening around 9 - 10 pm. We tried customer care but could not get in touch, then we found this no. [protected] state bank of india customer care 24x7 hour complaint resolutions center. Some body picked up the phone and said that he is speaking from sbi. We told him that how rs. 5000 were debited from our account without our knowledge, he said this is due to technical problem we just see. Then he said we need to verify your card no. He took card no. And then asked for another card no. He sent otp and gave us assurance that he will resolve the problem, but he deducted another rs. 20, 000/- from our account. He did not solve our problem. Please help and catch him and tell us how can we get our money back from these fraud people.