Peter England — complain in one of the 5 shirts purchased from your authorized outlet of center point, aligarh, u.p.

Address:

Aligarh, Uttar Pradesh, 202002

Dear Sir/ Mam,

This is Khurram Mahmood Khan, one of your old and loyal customers. I had been purchasing Peter England shirts and trousers for approx. last 10- 12 years. But what happened in my last purchase at your authorized Outlet based in Center Point, Aligarh, U.P. is really surprising and shocking, as well!

While on my last visit to my hometown, I went in for purchasing 5 shirts from PE authorized outlet based in Center Point, Aligarh. This was on either 14th or 15th Jan., 2018. When today I opened one of these brand new shirts, to my utter surprise, there was a deep cut in this brand new shirts (photographs attached fykr). This cut was hidden because there was some tag of company, on the second button of the shirt (from top). This has made me very insecure, as to where can a person trust for quality- when, we do not get from a reputed brand like yours? The reason customers like me come to you is because of quality and variety- although, we know that we pay premium for this. But this incident has really made me think over again, while purchasing, even from such brands.

Kindly advise, your action, as this is a shocking incident and I demand a brand new shirt in the same range from the same outlet.

Since, I am working in Saudi Arabia, so, cannot go to the outlet, otherwise, I would have confronted your local team of Aligarh (Mr. Danish, if I recall correctly and a display boy).

Waiting for your kind feedback, with a positive solution.

Thanks & Regards

Engr. Khurram M. Khan
Area Sales Manager - Eastern Region

Chevron Al Bakri Lubricants Company
New Khaldiya, Opposite SAFCO Compound,
Dammam-Khobar Highway, Dammam

Tel: +[protected]/3/4 Extn: 302
Fax: +[protected]
Mob: +[protected],[protected]
Email ID: [protected]@chevronalbakri.com
www.chevronlubricants.com