Pgi Chandigarh — inconvenience

Hi sir/mam,
I would like to inform you that hmm my mother was suffering from chronic kidney disease and she was referred to pgi chandigarh. My mother health was not so good and we arrived at pgi at emergency ward and my mother was serious at that time and she was breathless but no doctor was there to take care for her on 01/01/18 at 5:15pm. I have requested many times in front of doctor who was available there but he was ignored me and my mother. Then after many requests and seeing my mother condition we decided to admit my mom to private hospital so after that we arrived to fortis hospital mohalli. My mother is central government employee. We are from middle class family. I want to know what our govt doing for us there is lack of medical facilities. I want to highlight this concern in front of pm modi.
Thanks and r's
Gagandeep singh