I am Radhika. I went to Neurology department today for my mother's checkup. We were sitting since 4:30 AM. Counter opened at 8 AM and my turn came around 9 AM. There was a girl named Deepshikha. She was making cards. She misbehave with me and abused me saying ANPADH KAHI KI. She refused to give me information saying MEIN YAHA SIRF CARD BNANE K LIYE BETHI HU NA KI INFORMATION DENE. She did not even told us where to collect the cards from and took my old card also. I was hovering over around 3 hours and my entire day got ruined because of her. I had test date today which I was not able to get it done.
One more staff helper (Who was sorting the cards) was there named VINOD when I went near to him to ask where to get the card from, I did not even asked him anything and just got near to him, he pushed me away from shoulder and said MUJHSE KUCH PUCHHNA MAT OR NA HI ME BTAUNGA.
This was my second visit to PGI, and it was terrible. Apart from doctors, helping staff and card making staff are literally horrible. Will never recommend this hospital to anyone and this is a serious issue to look for. Govt officials must have some hidden inspection to check out their behaviour. Was this information helpful? | 
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