Philips India — 40 inch philips led tv model : 40pfl4650/v7. tv lost display

Address:Gurgaon, Haryana, 400703

We purchased 40 inch philips led tv model : 40pfl4650/v7 on 15/10/2015. Tv lost display on 27th july 2016.
When we registered complaint, technician told us display panel/tv needs replacement. Tv is under warranty but there is no further action or response from phillips in spite of frequent contact with area service manager or customer care. They are not responding and service manager is telling us to buy bigger tv with differential price.
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Philips India customer support has been notified about the posted complaint.
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Res sir black spot in my led TV 55" screen I was complaint from 5 to 7 time in cutomer care from 25 may 2016, till now but your company engineer not comes for any visit at my home

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