Philips India — 40'' led tv # no replacement

Address:

Thane, Maharashtra

45 days past but no response either from customer care or from warehouse guys about my replacement. Tried call almost all person but no use. They are not picking phone too. Such pathetic service from brand name philips which i never imagine.
Whenever i use to call they all are telling me to wait for 24 hours our executive will assist you but i don;t know when their 24 hours will finish.

They are just buying time but not giving solution. I am totally cut-down from all news.. What is going on in india or in abroad. My child is unable to see his favorite channel and fighting with me daily.

Its spoil my personal life totally. I don;t want to go home if i go my family asking about tv and i don;t have any answer to tell them.

Please help me here.

Tha[protected]