Philips India — 42PUT7520 42" 4K LED

Address:

New Delhi, Delhi, 110095

Hello sir,

I daljeet singh

Registered no - [protected]

Complaint no - 0417

Product warranty – my product is in warranty (5 years warranty)

As per i registered my led tv complaint on 20th may 2017,

After registering my complaint on 20th may the technician visited to my house and charged me rps 1300 (Visiting charge/ service fee)

After that without even checking my tv he went out by saying that next day engineer would come and check,

Later the engineer visited to my house he checked

The tv and said it has some supply issues we would change it soon he said.

He visited so many times but no problem was sort out and the same thing repeated many times after so many regular complaints. Without solving my issue he said regenerate your complaint again then

I again registered the complaint on 1 june after this they took my tv with them so as to repair it their service center. After my calling them

Daily for verifying my status they told that your supply is pending it would come in maximum 2 days but so many days has been passed nothing has been done yet.

I request you eagerly to help me out and sort out my problem as soon as possible i should get my tv either repair it till monday or give me the new one otherwise i will charged against them legal action.