Philips India — 5.1 speakers not repaired for more than 5 months by philips service center

Address:

600045

Hi,
I gave my 5.1 speakers to philips service center, address: 2, shanmugam rd, west tambaram, tambaram, chennai, tamil nadu[protected] to repair on september 2018 which was before my warranty period end date. Its being 5 months past and i am said continuously from the service center that they haven't received the spare parts (Transformer binding) yet.

This is really bad and pure negligence to the customers you owe. Such a big and famous brand not able to satisfy the basic customer service. Also the service center people's attitude was really bad and even worse in handling their customer.

I am totally stressed and i need either my speakers repaired back or full replacement asap.

Regards