Philips India — about my smart tv

Address:Thane, Maharashtra, 421501

I had buy one philips smart tv 8 to 9 months ago after that i had facing problem in screen since 2 months and i registerd complain for the same but since two month i am not geeting response from service center. Very pathetic service from such a big brand like philips, which i had not expecting from company.

I also trying to call sales dealer they are alwyas saying ho jayega sir, talk to santosh gaikwad (Mobile no.[protected]) & sanjay apte (Mobile no. [protected]) they are the company person but sorry to sey they are very busy person. (When i am dail santosh number but his phone always disconnected & today i try sanjay apte number first time he is disconneting my call after that not picking up my phone.

Is this right.?

Try to improve your services other wise no one buy your product and naver keep faith on your company.

Regards
Mansi garg.
[protected].
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Philips India customer support has been notified about the posted complaint.
Apr 16, 2018
Jeetendra Patre's response
Philips food processor HR7627 newly purchased online 4 days back, it is found faulty after opening your pack & plugged to put it on but it was not working please replace the product.
Apr 17, 2018
Updated by Mansi A Garg
Complain number - THA[protected]
Complaint comments 

Comments

53 cm led tv not booting up. Sometimes it opens up with voice only no vedeo. While at times running any channel it blacks out. Please find a solution.

Deula Sahi
Tulsipur
Cuttack 753008
Philips food processor HR7627 newly purchased online 4 days back, it is found faulty after opening your pack & plugged to put it on but it was not working please replace the product.

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