Philips India — absence of warranty card and test certificate in eco link surge protector

Philips India — absence of warranty card and test certificate in eco link surge protector

D dipankar11 from Pune, Maharashtra

I have purchased surge protector for my computer but i had not seen any warranty card and test certificate inside the packet. The product code is[protected]. If the material is found spurious, then how shall i get the replacement. The store will not be able to get it replaced. This is serious dereliction of their responsibility and the matter is required to get addressed by their head of marketing or ceo. Was this information helpful? No (0) Yes (0)
Philips India customer support has been notified about the posted complaint.
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Comments

Prateeksen

from Surat, Gujarat

Complaint number sup001/539774 . Its been 1.5 months with no solution in sight. Cant expect this from philips. How can a spare part not be available for so many days? Please revert. Cant wait for eternity. Prateek Sen, [protected]

Somu954

from Pune, Maharashtra

I purchased a surge protector from a mall on 10/8/19. After 2 months o[censored]sing smoke came out of the protector and there was a sound speakers which was connected with it, that also stopped working now. It looks like I lost one sound speaker along with protector. I want compensation for both.