[Resolved] Philips India — After sales service sucks!!!! No one responds!

Vibs2214

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Purchased a LED TV on 09/11/2013. Its not even a year and the power supply unit is gone!! We registered a complaint on 11/10/2013. And since that day the PE Electronics Ltd, Rajajinagar, Bangalore have been saying that they dont have the parts and dont even respond to our calls. Ask them any day when the parts would be available and the only reply they have is "we dont know". If we call them, they disconnect the call while we are yet talking!

Please dont purchase Philips TVs. The after sales service really sucks with their staff so unresponsible and their careless attitude and replies to complaints.

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Complaint marked as Resolved

Philips service center replaced the power unit. Philips service center replaced the power unit. Philips service center replaced the power unit. Philips service center replaced the power unit. Philips service center replaced the power unit. Philips service center replaced the power unit.

Philips India customer support has been notified about the posted complaint.