Philips India — At10/00 bt wireless speaker not working

Nishi Puniani

from Chennai, Tamil Nadu

Address:

110093

I, nishi purchased philips wireless speaker on 11.04.2016 from nutan electronics dilshad garden vide invoice no. Ne/ri/16-17/570. The speaker operates on charging. But after after few weeks it is found no charger is being fit. This piece being defective shut down. I had given to showroom for resolution on 26.8.2016. I was informed co. Engineer has taken it for checking & repairs but for last 15 days i am asking for same but in vain. Engineer is not picking up the phone. I want my speaker back immediately or alternatively new speaker in case it is not repairable.

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Philips India customer support has been notified about the posted complaint.

Sep 12, 2016

Updated by Nishi Puniani still no response received

Sep 14, 2016

Updated by Nishi Puniani I purchased Philips wireless speaker for my terminal case mother who use to listen bhajans and old songs on FM at night when she cannot sleep due to pain of tumor as to divert her attention from her pain. Alas reputed Company is not listening to replace the speaker even after a lapse of 20 days. What will I do with the speaker after her death. The main purpose to keep her happy during her illness is being defeated.