Philips India — audio philips mms-2550f/94 2.1 channel multimedia speakers system...

Address:

Dehradun, Uttarakhand, 248001

The remote control of my above reffered audio system has gone bad, which according to the service center can not be repaired. I ordered for a new remote control which the service center asked for about one week to go get it from the company. The remote control which the company sent was the different part no. Which was ordered to the service center. The same according to the service center has been ordered again, but is still not being made available.
As per telephonic call to the area sales manager, the company is not supplying the parts regularly.
The system has now gone out o[censored]se without the remote and spare is not available.
Such an irresponsible attitude of a company like philips is not expected.