Philips India — CFL bulbs

Address:	Munger, Bihar, 811202
Website:	www.philips.co.in/c-m-li/compact-fluorescent-bulbs

Sir, I bought a CFL (8 Watt) of Philips India Ltd. company on 08/05/2015 with a warranty period of 1 year on it at that time. It got fused recently after about 9 months and few days. When I went to the shopkeeper for replacement under warranty period, they denied for its replacement. They told that company is now giving a warranty period of only 9 months. I want to ask that whatever company scheme was valid at that time or the warranty I got at the time I bought the bulb that should be followed or the changed warranty scheme should be applicable. It means that company will always make fake promises to customer to catch them and later on they will change schemes and the customer will be a victim always.