Philips India — Cheating customers, very poor response

Address:411001
Website:philips india

1. Cheating: Toll Free number is charging customers
I called [protected] on 6May17 10:25am. This number is listed as Toll Free Number. After much waiting they picked up the phone and at the end of the call I was charged Rs 20.03 for 801 second call.
This is cheating your own customers.

2. Very Poor Response
I put a request WO160-[protected] to service a home appliance on Wed 3 May17. Today is 6May17 it is not resolved. Calling again and again Customer Care they give me to contact service provider Swaraj Enterprises [protected]. Mr Sudam Kale of Swaraj Enterprises says the engineer has gone on leave. When he comes back he will call you!

This is very pathetic response to Philips Customers!
Was this information helpful?
No (0)
Yes (0)
Philips India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Philips India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    1700
    Pending
    0
    Resolved
    422
    Philips India Phone
    +91 22 6691 2000 [Mumbai]
    +91 80 4189 0000 [Bengaluru]
    +91 44 6650 1000 [Chennai]
    Philips India Address
    9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3, Gurgaon, Haryana, India - 122002
    View all Philips India contact information