[Resolved]  Philips India — Coffee maker auto lock not functioning

Address:

Chennai, Tamil Nadu

we are from chennai, annanagar. we bought a coffee maker on 4th of December, 2013, and till date it has not functioned correctly. The coffee dicoction is very very lighter for the very first time, and the water starts pouring out before the coffee mug is kept inside, as the autolock has not functioned. We took this issue to the notice of the Philips service centre at 11th main road, annanagar, chennai - 40, and they checked the same and returned back to us saying it is functioning correctly. We are having the same problem, which has no solution. since we bought, we had not used the product. Kindly exchange the product with some other useful product, or kindly solve the issue quickly.