Philips India — Complaint against home appliance

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306

Dear Concern,

I raised complains vide complain No.[protected] &[protected] on dtd.28/12/2016 & 04/01/2017 and also replaced part as per advice of your technician but instead of resolving old problem a new problem created by technician. Now when I start juicer, maximum juice sprinkled from side. I regret and surprise to say that instead of resolving problem your trained technician tried to misrepresentation like carrots are hard, you should run machine for 100ML juice only, you have to change whole chamber, Now I am confused and feel that it is blunder to purchase Philips product but also little bit happy that purchased small product which can be suffered.

Now at last you are requested to kindly if it possible, kindly revert any suitable solution.

Thanks & Regards,
Indramani Yadav.
Mob-[protected].
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I had made a complaint on 3rd january 2017 by sending SMS .no response in last 2 days.again sent a sms today because your number[protected] always shows, all customer care executives to be busy.same things happened last time on 20/7/16.Thanks.RAHUL GUPTA

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