Philips India — complaint for authorised service centre vijay electronics trivandrum kerala

VRC650

from Alwaye, Kerala

Address:

Thiruvananthapuram, Kerala, 695001

On 19th December 2018 my TV not working and then cal trivandrum authorised philips service centre VIJAY ELECTRONICS. On22nd December 2018 repair my 50inc philips LED TV proof shown in attach file then next day 23rd morning my TV screen partially dark then service centre recollect and after few days we will cal head in charge says that TV is ok then today deliver conform but they don't deliver for those days till now. Today 07/01/19 i cal but he says conform today deliver but they don't do this now he not attending my cals plz take proper decision as soon as possible otherwise i move legally.

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Philips India customer support has been notified about the posted complaint.

Jan 09, 2019

Updated by VRC650 Yesterday 08/01/19 i cal to head of this service center after 6 or 7 attempt he attended my ph cal then i says i can move legally suddenly he says k sure i have no problem i can face anything.

Jan 10, 2019

Updated by VRC650 Today 10/01/19 at 5.30pm my TV deliver by the screen full of balack shade. Very bad service. Plz take decisions.