Philips India — complaint no tha[protected] - philips led tv model no 43put7690/v7

Address:

Thane, Maharashtra, 421502

Dear sir/madam,

It’s been very disappoint to know, such a big company is least bothered about customer service, it’s been very long i have been writing to resolve my issue i failed to here from your end.

I have purchased philips led tv model no – 43put7690/v7 on 7th september 2016 from vijaya sales & appliances, ambernath with the warranty of 2 years from your organisation. The service person has visited our house and told that the back light should be replaced. After 2-3 days your services person again visited our house he told that the parts is not available and said that tv should be replaced. For past 27 days no action is taken. I have spoken to all the authorities. 2nd they are convinced with the fact that the part damaged could not be replaced so tv should be replaced. They have verified the tv, taken photographs of the tv.
Kindly look into this matter and do the needful...

Regards
Virendra k singh