Philips India — complaint : request for replacing led philips 39pfl3539

Address:

H.NO.-E-4/61, 1st Floor, Sector-16, Rohini, Delhi, North West Delhi, Delhi, 110089

Complaint : Request for replacing LED PHILIPS 39PFL3539 purchased from Discount Point, Khasra No. 33/17, Land Mark Han Hudai Village Samaypur, New Delhi-110042
Sir/Madam,
I, Anshul Ojha purchased a LED PHILIPS 39PFL3539 from Discount Point, Khasra No. 33/17, Land Mark Han Hudai Village Samaypur, New Delhi-110042 vide Invoice No. DP-0619 dated 25.06.2018.
The above-mentioned TV was defective, as the same started troubling within a month of purchase. Initially there was complete black out of the screen only sound was audible. Later on, on my complaint the defects were cured but the same was temporary. The said TV again stopped function and again there was no display. I made a complaint to the store Discount Point, 20 days have gone by but the said TV has neither been repaired nor has been replaced.
In view of the above it is humbly requested that kindly replace the above mentioned TV without further delay. The TV is still under warranty. A man from Digital service Centre, C-11/20, Sector-3, Rohini, Delhi visited our house but he refused to do anything and said to repair as parts are not available.
Inaction from your side is harassment to us and selling of defective TV is deficiency in Service. Kindly take action immediately otherwise we shall be constraint to take legal action against you.

Yours
Anshul Ojha
E-4/61, First Floor,
Sector-16, Rohini, Delhi-110089
M.No. [protected]
Email ID: [protected]@ymail.com