Philips India — Complaints on Air-purifiers not being attended

Address:

NCC Directorate Maharashtra, AFI Building, Dhobitalao, Mumbai-400020

Sir,
1. NCC Directorate Maharashtra, a Central Govt office, purchased 10 Air-purifiers model No.AC-1217 through GeM vide GeM orders No.0724 dt25 May 21, No.0724 dt 22 Mar 21 & 7805 dt 16 Mar 21.
2. The Air-purifiers are under Guarantee Period. Currently, all 10 are not working. This office has launched 12 (Twelve) complaints but no one has attended till date.
3. This poor state of your 'After-sale-service' is highly disappointing.
4. An early action will be appreciated.