Philips India — dvd repair by the authorized service centre, bhopal

Address:

Shivani Khandelwal B3/102 Uni Homes, Bairagarh Chichli Kolar road, Bhopal

Shivani khandelwal
B3/102 uni homes, bairagarh chichli kolar road,
Bhopal
[protected]

Reminder no 13
From: "jagdish gupta"
Sent: thu, 02 apr 2020 18:48:58
To: "india callcentre", "corpcommindia", "philips consumer", "philipssound_india", "philips sound", "philips consumer", "customercareindia", "customercare"
Subject: re: read: philips customer support

Sir,

Today my mother received a telephonic call from shri raj rathore of philips india ltd. He asked her to collect the dvd set after the lock down is over.in a reply to her question that the service centre advised about non availability of parts in gurugram, delhi and bombay, then how it could be repaired. She was advised that the old sets were lying in the service centre, and the old parts were taken out of those and the dvd was repaired. I feel that the repaire by using the old parts of defunct sets lying as junk in the service centre is not the policy of the phillips india ltd.
I don't know what to do by taking such a set where the parts fitted are as above as well as there are questions arising out of such service that the geniune and good parts might have been replaced by almost consumed parts.
Under the circumastances, the justice may be done.

Shivani khandelwa
02.04.2020