Philips India — headphone replacement

januswamy

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600042
Website:	www.philips.co.in

We have given a headphone for replacement on 3rd july 2018 till now there is no response from your end i have tried to call to the customer care they are not responding properly and they have given the Area Manager Contact his name is Mr.Senthil kumar he is not picking the call from my number so i have tried from a different number he is picking the call till now i am waiting for my product replacement MY Complaint No is :[protected] . I need my new headphone immediately other wise i need my refund amount of Rs.2435 from your end . i am waiting for more than a month for a replacement already i have raised a complaint on 30th of july regarding the same issue but i didnt get the solution . i need the solution as earliest as possible either refund or a new replacement to my register address.

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Comments

Sarthak Budhiraja

from Chandigarh, Chandigarh

Pathetic ... [censored]ing service . It' s been a more than a month but still the issuse not resolved .. Was supposed to get tv parts replaced which was still under warranty

Sivanantham.n

from Kollam, Kerala

We book the TV display complaint on 23rd July and as of now the problem hasn't rectified, initially they updated us panel board ll be replaced within one month but still they informed us it ll get another 15 days to complete the issue.

TV modal No: Phillips 3700 series LED TV