Philips India — Highly unprofessional service

Address:

New Delhi, Delhi

. I got your music system on 9 th February 2014. Due to problem in CD tray i asked for service on 19th feb.my complaint number is[protected] I was assured of getting a call in 8 hours nothing happened again I gave call, one more assurance of getting a call on high priority again I call response is service centres close down by 6 so definitely I will get a call by 10-10:30 on 20 th. By this time I gave a call to them 4 th time and again a sorry with assurance of follow up. Is this the type of follow up you are providing. I made a big mistake by purchasing Philips music system. Also note I was provided their NCR head Mr Kapil's number who doesn't pick up the call.