[Resolved]  Philips India — Improper service negligence

I contacted your authorised service centre USB Electronics, 106, Kamarajar colony, 8th Street, Dr.Ambethkar road, Kodambakkam, Chennai-600024. Their representative visited and took Television for service on the assurance by changing spares @ 1150/- inclusive of labour charges Rs.250/-. I beleived and paid Rs.1150/- (receipt issued by USB Electronics) but TV not functioned i.e clarity very bad even after their service not even one hour. I have contacted their office for so many times they attended my call but no response so for . I waited for more than one month and now I decided to make a complaint. At the time of receiving their charges ? they issued a bill not mentioning which spare replaced every thing blank except their charges ?. I and my family members are very much upset in this regard. Please instruct your service dealer to give proper response i.e they must do proper service. I am giving this complaint because my TV was not working even for one hour after their service by receiving Rs.1150/- which leads to mental agony. I appreciate if you could take necessary steps in this regard. Thanks KRISHSRINIVASAN 37-H, Bharadhidasan colony, K.K.Nagar, Chennai-600078. My mobile No.[protected] My email id: srinivasan.[protected]@hotmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Philips India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    1701
    Pending
    0
    Resolved
    423
    Philips India Phone
    +91 22 6691 2000 [Mumbai]
    +91 80 4189 0000 [Bengaluru]
    +91 44 6650 1000 [Chennai]
    Philips India Address
    9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3, Gurgaon, Haryana, India - 122002
    View all Philips India contact information