Philips India — Induction Cooker

Address:

Mumbai City, Maharashtra

Your service centre is so poor we face the problem approx a month and there is no person who takes the responsibility or replied the mail Dear, We customer of Philips buyed the Philips induction HD 4929 on 4th jan 2015 till 13th it worked but on 14th jan it stopped suddenly and there was no error code displayed on it. on 14 jan itself we did the call log the SR no is[protected]. so they said the technician will come with 8 working hours so next day he did the call and came home checked and said something is gone mistake. he will come with in two days and replace that part after that no calls neither the man came till one week. we did the call at call centre daily they said mam he will come today or tomorrow so at last the technician came on 22nd jan and replace the part but still not working so he told me mam there is some problem. I will come tomorrow again, then again some other technician was there on next day so he replaced the part then induction started working but when he went in the evening when we used it the button was not working.so whats this happening within 10 days the appliances is so bed that is doesn't works only then also without any error code.so please we need to replaced it fully that we have taken it but it didn't worked the full one month. we do want to replace on urgent basisKindly do the needful as soon as possible.Regards, Alauddin khan[protected]