Philips India — Iron companit

Address:

Ghaziabad, Uttar Pradesh

dear sir, i bought a electric iron of philips model No. GC1010 on 9th march from Laxmi electronics, D-4, sector 12, Teacher colony, Medical road pratap vihar, ghaziabad, same day at home i found iron was not working properly, it was not getting restarted after cut till 10 minutes time. next day on 10th march i went to dealer and complained, he logged complained and kept the iron and got serviced at his shop, and handed over to me. next day on 11th march i used this machine and found same problem again i went to shop again dealer logged complained and got plate changed at his shop and handed over to me on 16th march. on 17th march when i tried to use and found the same problem then i myself logged the complaint and engineer came today on 18th march at 13.30 PM and used in from of me and said there is no problem with the iron according to me, but i am feeling it is getting restarted after too long. please try and understand we both husband wife are working and return home about 6.30 PM, and engineers refused to come after 4.00 PM, today also i managed to go back my home in lunch time for engineer visit. i bought this on 9th march and it is not working properly from very first day, i request you please replace my this iron or get it rectified properly upto my satisfaction level.