Philips India — Led 40" tv - black patches on the screen | |||
Philips 40" led tv model 5059 has issues from the start. First there was sound problem within 1 yr of purchase and now there are black spots on the screen. The call center is pathetic and do not know how to handle issues. The escalation head mr. Bhupendra kumar singh is extremely rude n harsh in his words n tone. He talks and uses fowl language with customers and doesn't bother to hear our problem. He simply says there is warranty and the issues will be repaired, no diagnostics information or information about the issue is not shared with us. I have a tv just 1.5 years old and already having major issues with it and the philips is not concerned abt it all. They are rude n arrogant in their conversations. The technician who came to check the tv was extremely rude and but aware of the issue. Please help. Was this information helpful? | |||
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Philips India customer support has been notified about the posted complaint. | |||
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+91 22 6691 2000 [Mumbai]
+91 80 4189 0000 [Bengaluru]
+91 44 6650 1000 [Chennai]
9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3, Gurgaon, Haryana, India - 122002
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on 27 April 2016. As my wife use it grinder, the steel of jar crack upper both end. The steel of jars is very poor quality as it were made in china on cheap rate. please tell me what i do for poor Quality,
Dr. Lalit Pal
Agra 28200
mob: [protected]