Philips India — led tv

Address:Mumbai City, Maharashtra, 400053

I purchased led tv model 42pfl4150/v7 in november 2015. It has got 5 years comprehensive warranty. Today i made a complaint as its picture is not coming. I was told 1350 rs will be charged for service engineers visit. But as per warranty it should be free of charge for servicing and replacement of part.. How can you charge me for services when it is covered under comprehensive warranty... I will be happy if my complaint is resolved.. Hemant naik
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    +91 22 6691 2000 [Mumbai]
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