Philips India — led tv not repaired even after 20 days

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My 40" led tv is under warranty and unserviceable since last 1 month due to fault in power supply unit. Complaint was registered under reference GUR[protected]. Engineer visited and took Rs. 1000 as service charge despite tv is under warranty(not extended warranty) with a promise to replace faulty unit within 03 days. Bill was given against service charges.. 19 days passed, faulty part not changed. Unable to track complaint status. Service Centre / engineer says, they will replace part only on its availability which will come from aurangabad and same was not available with them. It may take 1 month, 3 month or 6 month they are not sure. worst experience and very pathetic after sales service from philips.