[Resolved]  Philips India — Misbehave & Poor service provided by Philips customer care & Service center Indore

Address:

Indore, Madhya Pradesh

Dear All, This matter is lingered on since long but regret to inform that in-spite of my constant follow ups & several reminders to all concerned, this matter not yet concluded, I have purchased this T.V considering the Brand Name but not it looks that now Philips has no interest to resolve this after sale issues. I had given complete set of TV with Packing Box, Table Top & Remote to service center which has been recommended by Philips but now service Center M/s Rashmi enterprises not returning Packing Box, Table Top & Remote telling us that you had not submitted accessories along with T.V. He is ready to return only LED. Pl note that TV along with Packing Box, Table Top & Remote personally handed over to Rashmi enterprises for which they had issued a receipt mentioned that one SET received, at that time I have been told that set covers all LED, Packing Box, Table Top & remote now he is asking us to show the receipt of, Packing Box, Table Top & remote. When it was complained to Philips Customer Care, I have been told by Mr.Vijit that it was not the responsibility of philips & behaved very rudely & tells us that he has no time to entertain such complaints . This is last request from my side to settle the issue within a one or two days else I have no option left rather than to approach consumer forum as am very tensed with this episode also if this case will not be settled that any news of this episode if publish in News Papers will the responsibility of Philps. I am looking for positive response from Philps India limited. Regards Sandeep