Philips India — model no 43put7791/v7 led backlight failing within 2 years

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Model no 43PUT7791/V7 LED backlight failing within 2 years

I purchase model no 43PUT7791/V7 LED TV on 20/10/2016.
Within 2year its Backlight is not working
I bought Philips TV as Philips has quality Products,
But looking at my TV problem within 2years, I am doubtful about quality of Philips Products.

This is never expected from PHILIPS.

Also, the sales man gave me warranty for 5 year all included, I have company warranty card too, he assured me that company provide services for 5 year free of cost. But when I complained about tv, customer care executive tells me to pay 300/= + GST.

What’s the meaning of 5 YEARS WARRANTY. I know a knowing brand PHILIPS can't lose its customers a little bit issue.
Please resolve the issue as early as possible.

Waiting for positive reply.