Philips India — no availability of water filter for the water purifier for the last 3 weeks

Address:

Mysore, Karnataka

I had made an appointment for a service engineer to come to my apartment in Mysore Karnataka to replace the filter for the water purifier. The engineer never showed up and did nit bother to call. I then decided to search for the filter in shops around mysore city. No-one had the filter, not even the Local phillips service center. It has been 3 weeks and there is no filter.The service center lies and says that the issue will be resolved in 48 hiurs but that has happened many times now so I would like to know why you sell water purifiers if you CANNOT MAKE SURE THAT YOU HAVE STOCKISTS THAT KEEP THE FILTERS. DON'T YOU THINK THIS IS ESSENTIAL?? I ALSO HAVE A PLACE IN GOA AND I HAVE TO BUY MY FILTER IN PUNE AS I CANNOT GET IT IN GOA. AT FIRST I THOUGHT IT WAS ONLY GOA BUT NOW I SEE THAT IT IS YOUR COMPANY THAT IS NOT MAKING SURE THAT KEY PLACES EVERYWHERE SHOULD KEEP THESE FILTERS. WHY DO YOU LOVE DOING THIS TO YOUR CUSTOMERS? DO YOU THINK I WILL RECOMMEND THE PHILLIPS WATER PURIFIER TO ANYONE AFTER THIS? WHY WOULD I EXPECT ANYONE TO BUY A PURIFIER IF THEY CANNOT GET A FILTER? WHAT IS THE USE? HIGHLY DISSAPPOINTED WITH YOU AND YOUR SERVICE. WILL YOU DO SOMETHING NOW?????????????