Philips India — Philips 108 cm (43 Inches) 5500 Series Full HD LED TV 43PFT5505/94

Address:Goa

The product stopped working after 11 months. Complaint registered on September 25th. TV could not be repaired so they said either to wait for the part (10 days) or pay an extra amount of Rs 6500 & get a new TV, To which I agreed. Numerous calls have been made, and every time the response is that it will be replaced within 2-3 days. To date, the TV has not been replaced. It is claimed to be a 2020 product, so if in less than a year Philips cannot repair a product for want of spares, and worse still unable to give the Customer a replacement even after 42 days, the writing is on the wall “Do not trust Philips India products”.
Was this information helpful?
No (0)
Yes (2)
Philips India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Philips India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    1700
    Pending
    0
    Resolved
    422
    Philips India Phone
    +91 22 6691 2000 [Mumbai]
    +91 80 4189 0000 [Bengaluru]
    +91 44 6650 1000 [Chennai]
    Philips India Address
    9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3, Gurgaon, Haryana, India - 122002
    View all Philips India contact information