Philips India — Philips india after sale service is worst

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600037

My Philips trimmer QT4005 ceased to work so i took it to the nearby service center (Global electronics purasawakam).Service center people checked in front of me and informed me that the adapter is not functioning.They informed me "That the stock of the adapter is not available right now and it takes a week for the adapter to arrive we will get back you as soon as the adapter arrives.After a week there is no response from them, when i contacted the service center about my adapter they are just excusing that the stock is not arrived and it takes a week more and they also asked to me contact the other service center in chennai regarding the availabilty of the adapter. I have contacted all the authorized service center in chennai like "electronics service company ", "Clarity electronics anna nagar and adayar branch, pretty much all the service center replies they dont have the stock of the adapter and it takes more than week for the stock to arrive. But even after their promised date the reply i get "stock is not available". I have even raised the issue to the philips customer care and i have contacted the philips chennai area service manager Mr.Ramesh([protected]) a week ago regarding issue but still it is not resolved. Its been more than two months ce my philips trimmer ceased to work, all i now hear is these drama from philips service centers. I am really annonyed by the way the philips service center and philips customer care work's in solving the customer issues.i have lost my trust in the philips india. I am gonna take this to social media like twitter facebook to show people about the way philips service works . I am gonna sue the philips for the mental agony it casued.

P.S : I have attached the invoice for my product and my product is still under warranty period.