| Address: | Haridwar, Uttarakhand, 249407 |
We are using 32pfl5039/v7 kz philips led 32 inch. On 5 oct 17 (20 days back), screen light is not visible on screen. We registered complaint on [protected] (Number printed on back of led), complaint number - deh[protected] (Service to be done by rakesh-[protected]), svc point written on message received is [protected] (Sanjay g). On 14th oct we receive the led with back light repaired/changed but the brightness/picture showing on screen is in very low quality as back light changed is of local quality or of other company, they give guarantee of back light as 1 month and on the same day, same problem of not showing screen happened. We registered complaint as complaint no-deh[protected] provided serviced will be done by sanjay ([protected]). But from 16th oct 17 to till date (8 days) there is no response from the service center. Now they are also not picking up the phone both sanjay g and rakesh g. We are using it on our showroom as camera screen is displayed on it. This problem we are facing from last 20 days if there is any loss in the showroom then who is responsible for it??
We already done payment for the back light repair and then also we are facing problem what is out fault?
Kindly repair our led asap as we are in problem due to not working of led. Was this information helpful? | 
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