Philips India — philips led 49"

It was purchased on 29.06.2017 from m/s naveen electrotech pvt. Ltd. Vide their bill no. 14176 s. No.[protected], model : 49pfl4351. It is not working since 21.12.2018 and complaint was lodged on 22.12.18 vide complaint no. Del[protected]. We are told that mother board is not functioning. Sometimes they say that it may take 1-2 days, it may take one week to 2 weeks. They are regularly frustrating. We have only one tv/led to view. Besides, they reply very rudely also. We have talked to mr. Vinay srivastava so many times, but always his reply is different.

Please get it repaired at the earliest.
Thanks,
R p chadha