Philips India — philips led tv

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I have a complain regarding philips led tv (Model number - 32pfl3230) under warranty 3 years (Purchased dated -10.06.2016) for not working properly on 28.09.18 under job number - k.27.9.18.103 but no action hasbeen taken till date. Even after regular calls and complain from 28.09.18 we are asked to call custamer care of philips by the service center and vice versa. Its seems that these people are trying end warrinty period so that afterthat they can charge for the same. They already charged rs590/-
As visit charge and telling about problem. Please help and revert for the same.
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