Philips India — philips led tv complaint- issue is not getting resolved

Address:

395009

I registered a complaint few days back regarding my philips led tv issue, which is in warranty period. Technician visited the site and moves out with having both hard & soft copies of my tv bill. Just now i came to know that no action has still taken from technician (Authorized) for issue resolution.

Below are the philips representatives are not even responding to my calls.
Mr. Anuj sharma - [protected]
Mr. Hitesh jadav [protected]

Registered mobile no : [protected]
Complaint reference no : sur[protected]
Complaint date - 13.08.2017
Product : philips led tv
Serial no :[protected]
Model : 40pfl4958/v7 az
Date of purchase : 20-sep-2014
Address : a-1002, stuti empress, gaurav path, near palanpor fire station, palanpor, surat-395009

I wish that the proper action to be taken as fast as possible for my issue resolution.