Philips India — philips led tv model 58pfl9577

Address:

Nagpur, Maharashtra, 440010

I am die hard fan of phillips product from last 40 years or so...
I have purchased phillips led tv model 58pfl9577 model from nagpur based authorized dealer m/s norwest electronics, nagpur (Maharashtra) on 13.03.2014 by spending about rs 1, 77, 777.00 which is huge amount for middle class citizen like me.

The tv was carried by your authorized service center by about 3 months + for carrying out the repairs at your center. I have been chasing tooth and nail for urgent repairs.

In-spite all out efforts by nagpur service team till date the tv is not repaired due to non availability of matching/ interchangeability spares.
Its really frustrating that for 3+ months phillips could not resolve the spares availability issue.

You will appreciate that non availability of spares in 4+ years is extremely worrying especially for such a expensive tv.

I make fervent appeal to please arrange to refund the cost of tv so as to ensure that i go for other tv immediately.

I hope immediate action shall be taken to avoid my & families mental agony for want of television.

With warm regards

Arvind hingway
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