Philips India — PhilipsToaster HD4815/01

Purchased Philips Toaster HD4815/01on 10 Oct from INCS Kanjurmarg (Naval CSD) Mumbai. On testing at home, the toaster lever for pressing was not holding. A complaint No: 60-[protected] was registered with call center on 11 Oct. A technician visited on 12 Oct, but could not repair. In the process he short circuited the toaster & power supply of entire house went off. The toaster was taken to workshop for repair. Today 17 Oct the technician brought the toaster back after repairs. Understand they had changed PCB. On testing by the technician the pressing lever broke. The technician has taken back the toaster. This is the status of Brand new product of reknowned company like Philips. The quality checks appear to be the worst. Very disappointing. I want product to be replaced. Cdr RM Bakshi, C 102, JAL VAYU VIHAR Powai Mumbai 400076. Mob: [protected]/[protected].