This is regarding my complaint for repair of philips 32 inch led tv. After making complaint since last one month, the problem is still there with so much of harassment. The ist complaint reference no was ran[protected]made on 1st september 2018. Here the service engineer visited, took the tv and delivered the tv after 7 days on receipt of service charges. But unfortunately the problem still persisted. On making contact with philip customer care regarding this, i was told the call is closed. Then i had to write several mail to customer care of philips but no response received. After many days i got a sms saying the complaint no ran[protected] has been logged. But sadly again there is neither any call nor any visit happened afterward. So i had to make a complaint again via phone. This time again i was told the call is closed. You have to register another complaint and you need pay service visit charges before it is attended. I must say i have not expected such harassment from company like philips for such consumer issue. I really don't know how to escalate this issue or should i take help of consumer forum for legal action.
Can you please look into this and guide for a resolution.
Regards,
Debasish sahu Was this information helpful? | 
Mobile no. [protected]