[Resolved]  Philips India — Poor service provided by customer care & Service center Indore

Address:

Indore, Madhya Pradesh

Dear Sir, My name is Sandeep Dubey & My Reg. Cont. No. Is [protected] In the month of Feb.-2014. I have purchased A LED TV from Best Prize Indore. I faced Some Problem In LED in the Month Of August (06.08.2014)(PNID[protected]) Ur engineer visited.Second time on 16.8.2014(PNID[protected]) I registered again the same complained. This time ur engg. advise us To left the LED At the Service center( Rashmi Enterprises Indore). I did So. I left There My LED with Packing Box, Remote & Table Top. After One Month I enquired From Customer Care About The LED. They Said It Is Pending For Repairing.& does not given any clear response by Customer Care & service center( Rashmi Enterprises Indore).I made a lot of calls in Customer Care. Every time they replied that our executive will contact u soon.but no one contacted with us.& all those calls were not registered.no id was generated.on 24.09.2014(PNID[protected]) I again register my complant.Mr. ([protected]) contact with us & given a date to solve the problem.26.08.2014 I again contact with Mr, ([protected]), then he replied me that Ur LED has been repaired. U can collect from Service center( Rashmi Enterprises Indore). When I reached at Service center( Rashmi Enterprises Indore) I found that my Packing Box, Remote & Table Top are missing nd the owner has no idea about that all. Now Mr. ([protected]) & Service center( Rashmi Enterprises Indore) are saying what can I do. Mr. ([protected]) & Service center( Rashmi Enterprises Indore) Have no problem if I will go the CONSUMER FORUM. Sir, I want To know Can U help Me OR I m to go to CONSUMER FORUM. Sandeep Dubey Rau, Indore