Philips India — refund not given

Model Number - Philips LED55PLF5059
Serial Number -
Name - Ramesh S
Address - Akaanksha Residency flat no 305 B block New Sayyaji rao raod Bamboobazzar mysore 570021
Landmark - next to Arjun motor yamaha showroom
Pin Code - 570021
Contact Number - [protected]
Alternate Contact Number- nil
Dealer Contact Number - not avl
Problem Found - Panel defect identified by philip representative came during nov'18 and told not repairable refund will be given. then email id received from philip and all requested doucments send to them. but still not yet received the refund. 6 month over. Any mail send only auto reply mail only receiving. customer care phone for LED tv is not working. TV under warranty